Terms of service

Last updated 9 August 2026

Who you are dealing with

• Journare (sole proprietorship), Chamber of Commerce (KVK) 88156222
• Schuilenburg 90, 2036 BM Haarlem, Netherlands
• support@journare.com

What Journare is

A trading journal and a calculator. You enter your account's rules and your trades; Journare works out position sizes before a trade and keeps a record afterwards, including how often you followed your own rules. That is the whole service.

What Journare is not

This section matters more than the rest, so it is not buried.

• Not financial advice. Nothing in Journare is a recommendation to buy, sell or hold anything. It does not know what you should trade and never suggests it.
• Not an investment recommendation within the meaning of financial regulation, and not a regulated financial service. Journare is a record-keeping tool.
• Not a course, a signal service or a mentorship. Where a term is explained, that explanation is factual — what a trailing drawdown is, how a position size is calculated. It is not teaching you a strategy and makes no claim that any strategy works.
• No promise of any result. Nothing here suggests you will make money. Trading futures carries a real risk of losing more than you put in.
• Not connected to any prop firm.Journare has no relationship, partnership or endorsement with Topstep, Apex, Tradeify, Lucid or any other firm. It holds the rules you type in. Your firm's actual terms always take precedence over anything shown here, and firms change them.

Your account

You need an account to use the app. Keep your password to yourself; you are responsible for what happens under your login. One person per account. You must be 18 or older.

You keep ownership of everything you enter. Journare stores and processes it to run the service and for nothing else — see the privacy policy.

Correctness

The calculations are the same ones described on the site and are covered by automated tests, but you are responsible for checking any number before you act on it. Market data comes from a third party and can be delayed, wrong or missing. Journare does not guarantee that what you see matches your broker or your prop firm dashboard.

Availability

Journare is young. Things may break, features may change, and there is no uptime guarantee. Maintenance can happen without notice. Where an interruption is planned and avoidable, you will hear about it.

Pricing and payment

Free costs nothing and keeps one trade account and one strategy writable, with unlimited trades. Pro removes that limit and costs €12 a month or €99 a year, VAT included where it applies. Prices can change, but never for a period you already paid for, and you will be told beforehand.

Pro starts with a free trial of 14 days. Your card is stored when the trial begins and charged when it ends; cancel before then and you are not charged. Payment, invoicing and cancellation run through Stripe.

If a payment fails, Pro keeps working for seven more days while Stripe retries. After that the account drops back to Free. Nothing is ever deleted: accounts and strategies beyond the Free limit stay visible with all their trades, and you choose which one remains writable. That choice can be changed once every 30 days.

Right of withdrawal. If you are a consumer in the EU you have 14 days to withdraw from a purchase without giving a reason. Because access starts immediately, you are asked before checkout to expressly agree to that immediate start and to give up your right of withdrawal for the part already delivered. That is a tick box you have to set yourself; it is never pre-ticked, and the date you set it is recorded. Leave it unticked and the right stays, but then Pro starts after those 14 days. Nothing in these terms removes that right by itself.

Subscriptions run until you cancel and can be cancelled at any time, effective at the end of the period you already paid for.

Acceptable use

• Do not try to access anyone else's data, or test the security of the service without asking first. Ask, and you will probably get permission.
• Do not resell or redistribute the service.
• Do not upload anything unlawful, or screenshots containing other people's personal data.
• Do not automate use in a way that degrades the service for others.

An account can be suspended for breaking these, normally after a warning where a warning is possible.

Liability

Journare is provided as it is. To the extent the law allows, there is no liability for trading losses, for missed profit, for decisions made using the tool, or for data that a third-party provider got wrong. Where liability cannot be excluded, it is limited to what you paid in the twelve months before the claim.

None of this limits liability for intent, gross negligence, or anything else that cannot be excluded under Dutch law, including your rights as a consumer.

Ending it

You can stop whenever you like. Under Account menu → Delete account you remove your account and everything in it yourself. The screen offers you an export first and asks you to type your email address to confirm; after that it is gone, and there is no bin to recover it from. Prefer that we do it? Email support@journare.com.

The service can be discontinued. If that happens you get at least 30 days' notice and a way to export your data, and anything you paid for beyond that date is refunded.

Changes to these terms

The date at the top changes when these terms do. A change that materially affects you is announced by email before it takes effect. Continuing to use Journare after that means you accept it; if you do not, you can close your account.

Applicable law

Dutch law applies. Disputes go to the competent court in the Netherlands. If you are a consumer, this does not take away the protection of mandatory rules in the country where you live, or your right to bring a case there.

Anything unclear: support@journare.com